Shadow Cities Support

Spotted bugs, encountered technical problems or have something else on your mind regarding Shadow Cities that you need our help with?

Shadow Cities Community Team is here to help you.


Have a question?

Please check first the Shadow Cities FAQ & Forums because your question may have already been answered there by our Community Team member or other players.

Didn’t find an answer to your question from the Shadow Cities FAQ & Forums?

» Send your question by submitting a request

If you are unable to log in you can also drop us an email to [email protected]


Want to report a bug?

Send your bug report by submitting a request. Please give us as much detailed information as you can in your bug report to ensure that we can squash those annoying little suckers as quickly as possible. You can also attach sreenshots to your ticket.

» Report a bug

» Read how to submit a crash report from the FAQ
» Submit a crash report


Can't login?

If you have forgotten your password or username, you can reset your password and retrieve your username from the link below. If you are unable to reset your password, you can contact us by sending email to [email protected]

» Reset your password