How to send a crash report?
- Khamos
- Staff
Experiencing crashes? In order for us to get to the root of your problem we would need to have a look at the crash reports on your iPhone. You can find them and send them to us by following the instructions below.
1. Synch your iPhone with iTunes
2. Find the synched crash log files
Mac:
/Library/Logs/CrashReporter/MobileDevice/
Win Vista/7:
C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/
Win XP:
C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter/
3. Send recent files to the developer
Files are named *.crash and *.plist
Below are detailed instructions for Mac and Windows users.
http://aplus.rs/apple/how-to-find-crash-logs-for-iphone-applications-on-mac-vista-and-xp/
Send the files attached to your request to Shadow Cities Player Support.
1. Synch your iPhone with iTunes
2. Find the synched crash log files
Mac:
/Library/Logs/CrashReporter/MobileDevice/
Win Vista/7:
C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/
Win XP:
C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter/
3. Send recent files to the developer
Files are named *.crash and *.plist
Below are detailed instructions for Mac and Windows users.
http://aplus.rs/apple/how-to-find-crash-logs-for-iphone-applications-on-mac-vista-and-xp/
Send the files attached to your request to Shadow Cities Player Support.
Edited by Khamos (May 11, 2011 16:49:26)