Shadow Cities Database Maintenance

Chadj
Staff
Shortly before the end of the 'Elemental Tempest' campaign, an unfortunate database error caused several issues affecting display, chat and connectivity. We worked to correct these problems during our normally scheduled maintenance, but as we brought up the servers to begin the new campaign, we identified that some of the database issues still lingered.

We have now taken Shadow Cities down for a temporary maintenance, and are working to restore service. We thank you for your patience and understanding. We will provide an update shortly.

UPDATE: The servers are back online and all database issues now resolved. Check out this thread for information on the 'Elemental Tempest medal display issues - http://www.shadowcities.com/forum/topic/1633/.

Edited by Chadj (Sept. 5, 2011 19:01:23)

Pulch
Awakened
Will the grey medals appearing for the winners of the campaign be resolved?
Chadj
Staff
Pulch
Will the grey medals appearing for the winners of the campaign be resolved?


Yes, that's one of the display issues we're working to resolve.
Boba-Fett
Awakened
Chadj
Shortly before the end of the 'Elemental Tempest' campaign, an unfortunate database error caused several issues affecting display, chat and connectivity. We worked to correct these problems during our normally scheduled maintenance, but as we brought up the servers to begin the new campaign, we identified that some of the database issues still lingered.

We have now taken Shadow Cities down for a temporary maintenance, and are working to restore service. We thank you for your patience and understanding. We will provide an update shortly.


Update as in serverside update, client update, or an update on the status?

Edited by Boba-Fett (Sept. 5, 2011 18:19:49)

Chadj
Staff
Boba-Fett
Update as in serverside update or a client update?


Communication update.
Gabriel
Awakened
ChadJ, know that despite our grumblings, many SC players still love this game and are willing to stick it out. We appreciate the work that you and the other SC devs are doing (especially you right now, working on a holiday). I hope you're able to find and resolve this issues quickly.
Chadj
Staff
Gabriel
ChadJ, know that despite our grumblings, many SC players still love this game and are willing to stick it out. We appreciate the work that you and the other SC devs are doing (especially you right now, working on a holiday). I hope you're able to find and resolve this issues quickly.


Thanks, Gabriel. I appreciate that.

We know these types of issues can be frustrating, especially given that Shadow Cities is a competitive experience. With that said, we are working very hard to restore service and correct the remaining issues caused by earlier's database error. We'll have more information soon.
Boba-Fett
Awakened
Since this campaign is starting late, will the first round just be shortened, or will all rounds be pushed back some, or will the break between rounds 1 ansd 2 be shorter?
Masterplaid
Awakened
What Gabriel said!
Vraal
Awakened
I can wait. This game is worth it!

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